Business Consulting

Improving business success!

Through our holistic approach to client effectiveness, 360HR assists with strategies for improving business success.  This may incorporate a wide range of business processes and practices with 360HR also sourcing additional support of external third parties as required.

The business consulting process

360HR incorporates a 360 review and recommendation model to business consulting which may also include an ‘Appreciative Inquiry’ Approach.

CS-Business Consulting-AppreciativeInquiryDiagram

The 360 Business Consulting Model
  1. The Opening

Agreement to partner, parameters, objectives

2.  The Investigation:

Business Background – what is working well, what do we appreciate?
Business Challenges – dreaming of a better future, what needs to change or improve?
Business Impacts – internal (employee impact), external (customer impact), bottom line impact

3.  Targeted solutions and business benefits

4.  Implementation

Case Studies

TAFE NSi – Sales and Marketing Review and Recommendations

360HR consulted with a major educational organisation with more than 60,000 students, to review their sales and marketing processes and make recommendations on changes and improvement.

“We initially engaged Di in her capacity as a Management Consultant to provide a review of our sales and marketing strategy and activity. Building on her extensive professional background in this field, she brought credibility, professionalism and an open engaging style. She quickly gained the trust of our team, questioned and listened actively and provided the Institute with a detailed report and a multitude of recommendations. We soon learned that Di Pass goes the extra mile. She not only advised about better ways to engage with clients, she opened doors and led us with her!”
Kevin Harris, Chief Executive (former), The Northern Sydney Institute – TAFE

Wheelchair Sports NSW – Major Gifts and Event Fundraising   

360HR consulted to Wheelchair Sports NSW to assist with a major fundraising event. The fundraising activity was reviewed, a number of key priorities were established and focussed support was provided resulting in significant financial outcomes including:

  • Securing a significant Major Gift
  • The most successful fundraising event of its type

“Patrick made a significant contribution to our fundraising program working on our annual Race Day and also secured a significant major gift while working on our Major Gifts Program.”
Jim O’Brien – CEO, Wheelchair Sports NSW