With over 30 years’ experience, Fran is an expert in events, public relations, customer experience and marketing communications and helps clients with consulting, project management and finding the right people whether permanent or for specific projects and events. Fran is a strategic, service-orientated professional with a continuous improvement focus.
Her qualifications range from professional communications, change management and visual arts. Fran continually updates her knowledge and has a personal ongoing commitment to self-education. She is currently completing a Certificate IV in Training and Assessment.
Fran can assist with talent acquisition, employee relations, learning and development programs or act as a consultant or project manager in her specialisations.
In her free time, she leads photography walks and creates bespoke jewellery.
- Created the vision for and managed Sydney TAFE’s 120 years’ anniversary celebrations which involved 23 different events from exhibitions to competitions which had 13,500 visitors attend. The success of the 120 years’ brand management program was achieved through a multi-layered strategy.
- Created a learning and development program for 180 frontline staff which engaged these staff in building the organisation’s customer service standards.
- Planned and managed the social media strategy and integration of over 600 social assets for TAFE NSW.
What Fran is Proud Of
Sydney TAFE’s 120 Years’ Gala Dinner and Showcase held at Sydney Town Hall, with 900 guests and involved over 400 staff and students. The event was an opportunity to profile Sydney TAFE’s industry training and educational services to industry and key stakeholders. Over 100 companies attended, sponsorship and media coverage targets were achieved.
What Fran’s Customers Say
“Fran was a pleasure to work with. For Training Services NSW she researched, created and then presented two webinars giving ‘Tips on how to write award winning nominations for the NSW Training Awards’. Fran was selected as she has an extensive background in business writing and has written numerous award winning nominations for a range of business awards. We were really pleased with the outcome, the attendees to the webinars were better informed and nominations this year were a higher quality due to the resource Fran produced. We highly recommend Fran.”
Jim Griffiths, Manager, Customer Information and Resources, Training Services NSW, NSW Department of Industry
“Fran has enormous creative energy and marketing flair. What she is able to achieve on a limited marketing budget is remarkable. She is a true professional with a sense of fun that makes even the impossible look easy! She is a delight to work with.”
Pamela Murray Jones, Business & Social Media Marketing
“I and a number of other team members from HTN have had the good fortune to have worked with Fran on a number of initiatives with TAFE NSW Sydney Institute. Fran is creative, always follows through and her passion for what she does is exemplary. HTN is fortunate to work with a number of “stand out performers” across all TAFE NSW Institutes and Fran is clearly one them.”
Michael Bennett, Chief Executive Officer at HTN